Folks, Course of, and Expertise have usually been recognized because the keys to system implementation. The Finance govt has a duty to verify folks and processes are completely “vetted out” earlier than a justification on new know-how is accomplished. A very good understanding of the present course of and it is associated enchancment alternatives are a key first step in an ERP change.
Expertise continues to evolve at a fast tempo and affords potential new alternatives to enhance service and assist delivered to clients. Sadly it’s usually considered because the “silver bullet” to unravel inefficient and ineffective processes, folks or coaching points. To realize the expectations of know-how enhancements, the method and other people associated work want to return first. Expertise must be used to enhance a well-designed course of run by a professional absolutely educated employees.
Why does this occur?
• Redesigning processes and retraining folks is difficult work. It’s a lot simpler to implement a brand new system by automating the prevailing processes. This may be falsely justified by logic equivalent to; we’ll simply get the brand new system in after which we will repair the processes.
• The company could have bought the brand new know-how earlier than contemplating wanted course of and other people associated adjustments. Therefore, the pressure to acquire funding return as quickly as potential.
• Staff utilizing the legacy system could have very totally different agendas, equivalent to job retention and fundamental resistance to vary.
• Altering know-how is thrilling and potential advantages from the adjustments are straightforward to promote. Management have to be disciplined and ask key questions early within the course of equivalent to;
o What adjustments to the present course of are potential with out new automation?
o What are the advantages of know-how in any case course of enhancements have been made?
o How lots of the new options can our company truly use and in what timeframe?
o How do these adjustments match with company priorities and technique PPT제작?
What are the implications?
• Automating an inefficient course of provides restricted worth at greatest and should pressure implementation of extra options or sub programs to compensate.
• Implementing new know-how with out contemplating course of and other people associated points may lead to sudden prices to assist the brand new system with the old course of.
• It could possibly be way more costly to vary the brand new know-how after applicable course of redesigns are accomplished.
What could be achieved?
• Have the self-discipline to pressure course of enchancment earlier than leaping to know-how options. It may take 3 or extra cycles of course of enhancements earlier than it’s time to take a look at automation or new know-how.
• Use course of enchancment specialists (Lean) not tied to the prevailing course of to problem the established order earlier than buying new know-how.
• Make use of applicable change management instruments to assist drive assist. It is vitally tough to drive change efficiently with out the assist of these performing the day-to-day duties. The professionals performing the work may have one of the best ideas on course of enhancements and have to be listened to earlier than automating a course of.
Firms usually attempt to redesign processes when implementing a brand new system. This course of could be profitable however I’d suggest a extra sequential, 3-step method; 1) optimize the prevailing course of with legacy programs, 2) study the options of potential new programs, 3) then determine if the change is justified. Usually step one is skipped.
Challenge Groups can get caught up within the technical elements of a system challenge. CFO’s and Controllers should ask the suitable inquiries to hold deal with the aim of the change, which must be to enhance buyer satisfaction, enhance money movement or each. A key a part of management oversight is knowing alternatives within the present course of earlier than embarking on programs / ERP change options. Monetary management ought to ask the correct questions to show course of and other people associated alternatives earlier than altering know-how.